Personal Training & Education
Unlike other companies, we don't leave our customers to fend for themselves after they have purchased our software! STRUCTURE comes with its own special documentation to guide you through the install process and familiarize users with its interface:
The "Red" Book - Read this first! Everything your System Administrator and Network Consultant need to know before and during the installation of STRUCTURE. Includes information on:
Hardware Requirements/Remote Access Options
Options for Implementing STRUCTURE
C/F Data’s Training Sequence
General Ledger Chart of Accounts
Installing STRUCTURE
Ordering forms
System Administrator's Guide - This is designed for the person who will coordinate the implementation of STRUCTURE and oversee all aspects of its use.
Includes:
How to Use C/F Data’s Documentation
Administrator’s Guide (includes setting up users and security, as well as your fiscal year end)
E-mailed Releases
Orientation – An Introduction to STRUCTURE (includes screens you will encounter, components of screens, printing and viewing features, getting around in STRUCTURE, and getting Help)
Our customers' satisfaction is our top priority, and we want to make sure new customers have an easy integration and transition with using STRUCTURE and its applications.
Once your System is set up, it's time to schedule training!
Types of training Available
On Site Training:
A C/F Data Customer Support representative can come to your office to train new employees in the use of the system.
On Phone:
You can schedule training classes for new employees to be done over the phone. These training sessions can be focused on a "Learning Company" containing training data for education on basic concepts and procedures, or the employee or employees can be trained on your actual data for more specific information related to your actual business practices.
On Site System
Audit:
A C/F Data representative can come to your office to guide you
towards more efficient use of the STRUCTURE software. Our
representatives can make recommendations on software utilization
to enable you to make the most of the STRUCTURE software, which
can improve efficiency, provide better and more accurate
reporting, and even show you system features you may not have
known existed.
Classroom Training:
C/F Data Systems periodically offers training classes in our office. Please click
here for a list of available classes.
Structured and informative are two words that could be used to describe our extensive training programs. Whether you attend our classroom sessions, utilize our on-line tele-training, or request some on-site sessions, you are guaranteed to benefit by the instruction provided by our seasoned C/F training staff.
Furthering Your Education
Your education doesn't stop with training. Our Customer-Only Support website provides the most up-to-date documentation, including: User Guides for each Application, downloadable/printable HELP Files for each individual program within an Application, and a variety of "How To's" for some of the most common (and not-so common) tasks.