STRUCTURE Work Orders Module

Structure makes Work Orders easy, fast and profitable. With instant access to client history (including credit) and to your service rep and equipment at the site, you can dispatch service while keeping an eye on your resources and profitability. You can set up zone analysis for routing and scheduling, and you can log times of call and dispatch. You can set up screens to enter the problem and, ultimately, the resolution.

You get all the automated features to keep your trucks on the road and the paperwork out the door:
-Generate quotes for your customers and then convert them into orders
-Open order reporting by status, priority, date/time, customer, order number, job, truck, service rep or zone
-Automatic recall of Work Order for Billing. Ability to handle COD’s
-Automatic pricing for labor and material updatable from services such as Trade Service or Harrison
-Cross posting to Accounts Receivable, Job Cost, Payroll and General Ledger as required
-Automatically tracks material inventory by truck
-Automatic billing of scheduled service contracts
-Preventive maintenance scheduling capability with automatic PM work orders
-Ability to generate cost and profit analysis by job and service technician

And you get all the inquiries and reports you need:
Dispatch Board
Work Orders
Open Orders
Service History
Inventory Location
Service Contract
Contract Expiration
Invoice
WO Scheduling
Recurring Billing
Make/Model Problem Analysis
Service Rep Profitability
Invoice History
Service Contract Labels
Preventive Maintenance
Call Analysis