Work
Orders
(Service Management)
Structure makes Work Order Management easy,
fast and profitable. With instant access to client history (including credit)
and to your service rep and equipment at the site, you can dispatch service
while keeping an eye on your resources and profitability.
You can set up zone analysis for routing
and scheduling, and you can log times of call and dispatch. You can set
up screens for problem and resolution coding text.
You get all the automated features to keep
your trucks on the road and the paperwork out the door:
-
Open order reporting by
status, priority, date/time, customer, order number, job, truck, service
rep or zone
-
Automatic recall of Work
Order for Billing. Ability to handle COD’s
-
Automatic pricing for
labor and material updatable from services such as Trade Service or Harrison
-
Cross posting to Accounts
Receivable, Job Cost, Payroll and General Ledger as required
-
Automatically tracks material
inventory by truck
-
Automatic billing of scheduled
service contracts
-
Preventive maintenance
scheduling capability with automatic PM work orders
-
Ability to generate cost
and profit analysis by job and service technician
|
And you
get all the inquiries and reports you need:
-
Dispatch Board
-
Work Order
-
Open Orders
-
Service History
-
Inventory Location
-
Service Contract
-
Contract Expiration
-
Invoice
-
WO Scheduling
-
Recurring Billing
-
Make/Model Problem Analysis
-
Service Rep Profitability
-
Invoice History
-
Service Contract Labels
-
Preventive Maintenance
 |
Service Dispatch is fast,
easy, and efficient, allowing you to easily manage even the busiest service
department. |
Click on image for full
size graphic
|